Liverpool Hospitality Recruitment

Signature’s Recruitment Team Comes Together for Hospitality Recruitment Drive

Signature Group’s brand new recruitment team got together this week to host another exceptional recruitment day, this time to seek out the best hospitality stars.

Louise Riley, recruitment manager, introduced hopeful candidates to the newly formed team, Rachel Higham and Michael McGurk and together they led a packed out room through a series of challenges and tasks.

Hospitality and great customer service are at the heart of everything we do at Signature. We pride ourselves on putting our visitors above everything else and consider ourselves to be a customer service company before being a hospitality company.

It’s for this reason that our front of house and customer facing roles are filled by only the best and the most outstanding people. From the people who greet hotel guests to the people who serve diners, each and every hospitality staff member has the Signature DNA ingrained in them and they’re proud to wear that DNA on their sleeve.

An Exciting Day of Tasks and Challenges

This week’s assessment centre recruitment day was our busiest one to date, with applicants from all walks of life and all across Merseyside hoping to fill the positions at our new culinary venture.

Joining the new recruitment team were Carpathia’s (30 James Street’s amazing rooftop dining experience) restaurant manager and bar manager, Tom Barrie and Stephen Pickup. Carpathia Champagne Bar & Restaurant is renowned for its impeccable service and dedicated staff, so it made sense that the driving force behind the hospitality beacon would help on the day.

The day began with a series of ice-breakers to help everyone get comfortable and introduce themselves to the group, including letting everyone know what they wanted to be when they grew up. There were some interesting answers, namely someone aspiring to be a monkey and someone pursuing a career as Disney princess.

A firm favourite at the assessment centre is the creation of mood boards by the potential recruits, helping them to explore what they think represents Signature Group. It’s a great way to discover how much the applicants know about the company and whether they are suitable to blend in with the Signature DNA.

Making quick decisions and thinking on your feet is a key part of a hospitality role. In all our dining establishments, there’s a quick-paced atmosphere that keeps you on your toes and deciding the best course of action is a necessity. The lifeboat task is designed to test out these skills by proposing a list of people and asking candidates to choose a small number to save on the last lifeboat leaving a sinking ship.

The most exciting addition to the recruitment day was the connection web. This was an immersive team building exercise that required everyone to find something in common with someone else in the group. Once a connection was found with the first person, a ball of string was tossed to the person who had the connection. This created a physical web of similarities between the large group. When recruitment officer Michael tossed a ball into the web, it fell through to the floor, signifying that while the group were getting to know each other and finding similarities, more needed to be discovered.

Hospitality Key Skills

Liverpool Hospitality recruitment

Signature Group is proud of its reputation of delivering high-standard customer care to everyone who visits our venues. Hospitality is the key to building a relationship with customers and ensuring that they leave us with a smile on their face and a brilliant memory of their time with us.

To be a hospitality superstar, you’ll need to embody Signature’s dedication to our guests and visitors. With a willingness to learn and great communication skills, as well as being a good team worker with a knack for keeping up the pace in a busy and thriving environment.

Don’t worry if you want to join the Signature family and missed out on the latest recruitment day, go to our hospitality careers page and take a look at what’s on offer at our latest dining adventure. If you think you’re mad enough to be brilliant apply today to be the next hospitality superstar.

New Liverpool Restaurant Coming to the Cunard Building

At Signature Careers, we have more exciting news for the flourishing, vibrant city that we’re lucky enough to call home.

Our presence in Liverpool is perpetually expanding and our passion for cultivating the city’s best loved buildings with a lasting purpose in the city is only continuing to grow.

This week, we revealed more about our plans for one of the stunning Three Graces, the Cunard building.

Set to create a multitude of new jobs in Liverpool, there’s plenty to look forward to.

The beautiful Grade II* listed building is located at the Pier Head, along Liverpool’s picturesque waterfront.

The bustling area attracts tourists and locals throughout the year, offering breathtaking views of the city and the perfect balance of history, culture and entertainment.

The Cunard couldn’t be in a better location for special celebrations and scenic days out. That’s why we’re planning on transforming the 18,000 sq ft ground floor of the Cunard into a spectacular restaurant.

Signature Living founder Lawrence Kenwright told the press he “absolutely” expects the restaurant to be the best in the city, so local foodies can certainly get excited.

Speaking to the Liverpool ECHO, he shared:

The ground floor is Grade II* listed so we have had to do a report with a heritage specailist. We are not knocking anything down, but it is 18,000 sq ft so we need concertina doors to give you the flexibility.

That means you can open up the full 18,000 sq ft for some events, but then have break-out rooms for smaller events, without that it doesn’t work.

The Cunard is undoubtedly one of the best spaces in the city, so it couldn’t be more fitting for a high quality restaurant. Visitors to Liverpool will be able to dine in luxury without compromising on gaining an atmospheric feel of the city.

Discussing ambitions for the new project, Lawrence emphasised:

The London Carriage Works is currently the best restaurant in the city with two AA rosettes. It’s our intention to get three or four rosettes – we absolutely want this to be the best restaurant in Liverpool.

Of course, this is fantastic news for readers of Signature Careers. An array of jobs in Liverpool will stem from our plans for the Cunard. And what better venue to work in?

Make sure you don’t miss out on the progression of this project and new hospitality and management jobs in Liverpool by checking back soon. We’ll be sure to keep you up to date with our plans. 

Meanwhile, you can get the latest news straight to your timeline over on our Facebook page. 

Signature Living Reveal Plans for Croxteth Hall Transformation That Gives Back to the Community

Signature Living have revealed ambitious plans to transform the historic Croxteth Hall into a luxury hotel and wedding venue, with a training centre and donations to the Croxteth community.

The plans are set to include a hospitality training centre in the hall for local people and an estimated £500,000 from the project will be given to the Croxteth community each year.

Liverpool Council have stated they can no longer afford the upkeep and running costs of this once magnificent Grade II* building and are therefore on the lookout for a new operator to take it on.

With a proven track record of transforming derelict and empty listed buildings into high-end luxury venues, Signature Living are excited about the prospect of boosting the Croxteth community.

Croxteth Hall transformation

Croxteth Hall

A Centre of Excellence

As well as the development plans, Lawrence Kenwright’s vision will see local people from the Croxteth area given the chance to train and learn skills within the hospitality sector.

A centre of excellence will be created with a vision of training future Signature Living employees, which will also help boost employment figures. Lawrence said:

“There are a lot of unemployed people in Croxteth, we have just taken on 30 people from there in the last six months and some of them are our best workers.

“This means people from Croxteth could work in our sites in Cardiff, Glasgow, Belfast and all these great cities – they can move up the chain to be anything they want to be, anywhere they want to be.”

Signature Living pride themselves on looking after their workers and ensuring they get the best opportunities available.

Giving Back to the Community

The Signature Living boss has also promised that if his proposals are successful, 33% of its pre-tax profits would go directly to local people in the form of charitable donation.  This has been estimated to around £500,000 per year.

Lawrence has said:

“The idea would be to set up a charitable board of six people and unlike other grant funding for charities, this will be used for whatever we want to use it for and will be more about people – it will be a quick and easy process.”

Lawrence

Lawrence Kenwright

The Plans

Signature Living have proposed to transform Croxteth Hall into a luxurious hotel, spa and wedding venue.

Set to take just one year to complete, the plans include a unique Signature Living stamp with ‘glamping’ and ‘Hansel and Gretal treehouse’ rooms.

These ambitious plans are typical of Signature Living and Lawrence’s ambition to create a successful hotel and wedding venue outside of the city centre:

“You’ve got to have an edge – you can’t just open and say we are here – it’s got to be something that is different from everywhere else – but these are not things we can do without the say so of the council.”

Weddings are a huge part of the amazing new plans.

Croxteth is already a functioning wedding venue, however, currently they are few and far between. Lawrence sees the number of weddings per year increasing from 20 to 200.

He also stated that the addition of a luxury hotel will increase the appeal for wedding planners, as guests will have somewhere to stay afterwards.

Croxteth Hall transformation

Croxteth Hall

The Future of Croxteth

Signature Living are passionate about saving an asset like Croxteth Hall, redeveloping it for the better and opening it for the local community.

Currently, Croxteth Hall is open just 25% of the time and they charge £6 to get in, when it’s a hotel it will be open to everyone all the time.

“All the good stuff with the wood panelled walls, paintings and great views – that will all be open to the public – these places can’t be museums anymore as there isn’t the funding for them.”

Liverpool council have made it very clear that they will only hear bids that respect the listed status of the building and have a strong vision of maintaining the heritage of the site. They have also stated the importance of maintaining public access to the grounds.

Lawrence is also very passionate about this:

“It will be interesting to see if the others have the same understanding of listed buildings that we do – when it comes to taking listed buildings from semi-dereliction to hotels, I don’t know anyone that does what we do in the UK.”

The council is currently inviting developers to put their ideas forward and it is hoped a bid could be selected within three months.

Kick Start Your Career: Chef Summer School in Liverpool

Are you ready to cook up a storm this summer? If you’re an aspiring chef with a real passion for the kitchen, Signature Chef Summer School is calling your name.

At Signature Careers, we’re looking to guide and encourage talented, enthusiastic school leavers who are ready to kick start their culinary career with success.

We’ll be taking young chefs behind the scenes of some of the best restaurants in Liverpool for a hands-on experience that could define the next years of your career.

Though this is a summer course, we have an amazing opportunity for chef apprenticeships in Liverpool awaiting at the finish line, so it’s time to slip on your apron and get stuck in.

Chef Summer School in Liverpool

Throughout the course, our team will provide you with invaluable experience in the real working world.
You’ll learn what it’s like to work with professionals, picking up tips and tricks in fast-paced, exciting kitchens alongside our head chefs.

At the end of our Chef Summer School, you’ll find yourself equipped with an extensive range of skills and solid confidence in the kitchen.

And of course, you may be in with the chance of joining our fast-growing company, as we’re looking for the Liverpool’s next superstar chef to join our wonderful team.

What’s the Process?

  • Aspiring chefs apply and attend our open day
  • Chef selected for 1 of 2 places
  • Chef summer school will begin
  • All successful chefs will receive £300 at the end of the course
  • We’ll be offering chef apprenticeships in Liverpool or even a full-time job to outstanding performers.

Signaure Living

At Signature Living, we’re passionate about apprenticeships in Liverpool and dedicated to helping young, talented people to achieve their full potential.

We’re a multi award winning company, based in the heart of Liverpool city centre and dotted around a variety of established venues!

From Carpathia Champagne Bar & Restaurant to The Bastion and Alma de Cuba to Arthouse, we’re home to a multitude of Liverpool’s most highly-rated restaurants and most popular spots in the city.

Our highly skilled chefs ensure that our restaurants continue to flourish every season of the year, crafting imaginative, creative menus tailored to our customers.

Meals at our venues are produced with fresh and homely, high-quality ingredients and of course, they’re always cooked with care and consideration.

We hope to see you showcasing your culinary skills with us soon! We’re hugely excited about the start of the Signature Chef Summer School and are ready to build a solid foundation for Liverpool’s aspiring young chefs.

We’ll see you in the kitchen! 

Pride Power List 2017

Signature Founders Lawrence and Katie Kenwright Honoured in Pride Power List

Signature Group is proud to call ourselves an ally for the LGBT+ community, we pride ourselves on our diversity and inclusive atmosphere. Lawrence and Katie Kenwright are the driving force behind this welcoming workplace and this week they’ve been honoured with a place on the Guardian’s 2017 Pride Power List as an Ally.

Pride Power List 2017

The Guardian’s Pride Power List serves to celebrate those that are champions of the community and the entire list is nominated by members of the LGBT+ public. The Allies List recognises those that are outspoken in their support and can be powerful catalysts of change. In Lawrence and Katie’s case, their advocacy within the workplace has earned them a place on the revered list.

Lawrence Kenwright and Katie Kenwright Pride Power List

Katie Kenwright said: “Lawrence and I are proud to be honoured in the 2017 Pride Power list as straight allies. We are proud that some of our most senior members of staff are part of the LGBT community and embrace the variety of individuals and characters that are part of the Signature Living workforce.

“We believe in tolerance and acceptance at Signature Living.”

The honour comes during Pride Month, as June saw the Stonewall riots in 1969, many Pride events are held this month to recognise the value and impact of LGBT+ people. Liverpool Pride will be hosted on the last weekend of the month and Signature Group is proud to not only be a sponsor of the two-day event but also to have kicked off the festivities at The Shankly Hotel.

Sponsors of the LGBT+ Community

It’s not the first time Lawrence and Katie Kenwright have actively supported the community, in 2016 and 2017 Signature Group was pleased to support the British LGBT Awards.

Out News Global, an international LGBT+ news source, also recognised Signature’s Arthouse Hotel for its camp and quirky musical themed rooms. The movie-themed hotel offers guests an exciting night with suites that emulate Dr Frank-N-Furter’s sultry vibe or Judy Garland’s innocence in The Wizard of Oz.

The founders of Signature Group join LGBT+ icons Sir Ian McKellen, Stephen Fry, Clare Balding and Tom Daley on the Power List, as well as straight allies Owen Jones and John Bishop.

Read the full list to find out who else made the 2017 Pride Power List.

Equal Opportunity Employer

Signature Group is proud to be an equal opportunity employer and our diversity is part of what makes the business such an exciting and forward-thinking workplace.

We’re always on the lookout for talented and exciting new people to join our teams and welcome applicants from all walks of life. Why not take a look at our Head Office opportunities or keep an eye on our positions in construction. As a constantly growing and expanding company, we’re looking to hire the best staff to help us continue the high standard of service that the Signature Group has come to be known for.

Signature Careers recruitment day

The Most Exciting Jobs You Can Apply for Right Now at Signature Living

As a constantly growing and thriving business, Signature Group is always on the lookout for talented and hardworking staff to join the team.

Whether we’re searching for the next housekeeping hero or a super sales representative, there is always something on offer for someone who is wanting to work for one of the best names in Liverpool hospitality.

Across all of our hotels, apartments and restaurants you can expect a fast-paced, highly rewarding and enjoyable atmosphere.

There are lots of opportunities on offer for someone to join our ever growing team. Here’s a look at some of the most exciting positions that are up for grabs right now.

Bar Manager, Garden of Eden

recruitment Liverpool

The Garden of Eden is the rooftop venue at the Shankly Hotel in Liverpool. It offers unparalleled views across Liverpool and is a beautiful setting for any event. We’re looking for a Bar Manager to handle all of Eden’s quirks while still demonstrating a natural flair for leadership.

You’ll need managerial experience to oversee employees and motivate, inspire and coach a hard working team,  as well as being responsible for bar service standards and cleanliness at the thriving venue.

It’s a challenging role with great rewards, putting the Shankly values into the action and making sure our guests are the prime focus at every event. Sound like the job for you? Find out more about becoming the Bar Manager at Eden.

Venue General Manager

Signature Group is expanding into one of the most iconic venues in Liverpool and we’re now looking for someone to take the reins and be responsible for the day to day running of the venue.

As General Manager, you’ll be tasked with providing leadership, planning and excellent service across all departments. You’ll also be working to ensure that the Signature Group standard is implemented and adhered to in one of our most exciting ventures.

We need a hands-on and enthusiastic candidate to take on the mammoth but rewarding role. If you think you’ve got what it takes, read the full job description and apply today.

Front of House Staff, Deli Restaurant

recruitment Liverpool

We’re not just the best hotel and serviced apartments provider in Liverpool, our restaurants and bars are world class and offer diners and drinkers the highest level of service and product.

To add to our growing repertoire of dining, Signature Group is opening a brand new deli style restaurant in the heart of the city centre. We’re looking for the perfect team for all roles, but front of house is an integral part of any dining experience.

If you’re willing to learn and have a flair for excellent customer service, join our waiting on team and begin a worthwhile career in the catering industry. You’ll be ensuring high service standards and making sure our diners leave with a smile on their face.

Perhaps you’re a dab hand at cocktail making, in which case, apply today to join the bar staff at the deli restaurant. You’ll be delivering the same standard of service as the waiting on staff while helping them to craft their perfect drink.

Breakfast Supervisor, Arthouse Hotel

recruitment Liverpool

The quirky and unusual setting of the Arthouse Hotel is the perfect place of work if you bring the fun into the office. The movie themed hotel is the most exciting of all the Signature Group hotels and offers a cool and unique stay for all our guests.

We’re now looking for an experienced Breakfast Supervisor to lead a talented team to stardom. You’ll need to be positive, friendly and outgoing to fit in with the eccentric team at Arthouse Hotel, and previous experience in the field is a massive plus.

Arthouse Hotel is a great opportunity to really spread your hospitality wings and be involved in one of the most exciting hotels in Liverpool.

Spa Manager, Morgan’s Spa

recruitment Liverpool

In the depth of 30 James Street – Home of The Titanic, there lies a hidden blissful haven where guests and visitors can receive premier spa treatments for ultimate relaxation.

Morgan’s Spa offers a range of treatments, from facials to massages to body wraps and we need a Spa Manager to join our lovely and dynamic team. The role is a hands on position and requires you to go the extra miles every hour of every day to not only meet guest expectations but surpass them.

Spa management experience is a plus and if you’ve driven a team to meet targets and are trained with Elemis products, you could be exactly what we’re looking for!

To find out more about the roles and what we’re looking for, read all about the positions available here.

Signature Group has been placed on the Workplace Wellbeing Charter for their dedication to employee investment and welfare. With ongoing training and a dedicated support network joining the Signature family is a great opportunity to start a career in a company that places great value on the people who keep the wheels moving in an exciting and flourishing business.

Keep an eye on our Facebook for more great roles or why not upload your CV to be the first to know about more exciting new roles.

Signature Living Plans 3 New Hotels in Ireland over 18 Months

The future of Signature Living is looking brighter than ever. Our latest plans for new hotels in Ireland have spurred exciting headlines and ignited plenty of promise for fresh opportunities.

We’ve recently announced that we’re setting out to build three Belfast hotels within 18 months. And that’s only the beginning of our ambitious plans to transform stunning yet neglected buildings in Ireland.

Sharing plans for the future, Signature Living founder and property developer, Lawrence Kenwright told the Irish News:

“It could be seven (hotels in Belfast), it all depends on deals that can be found, the right property for the project that we want. We hope to have all four open in 18 months, certainly three. I can’t see the fourth yet as we haven’t nailed the fourth, but certainly three can be open in 18 months.”

After achieving an unrivalled presence in Liverpool, Signature Living has risen from strength to strength over the years.  Beginning with with our party apartments filling a gap in the market, we now specialise in restoring historic buildings that are deeply loved by communities. We’ve learnt how to give a new lease of life to buildings, restoring them with a long-term purpose in the city.

Only recently, we reopened the doors of Cardiff’s grand former Coal Exchange. The building holds profound sentiment in Cardiff, and now stands proud again, carefully restored as The Exchange Hotel.

Our significant investment of between £80 million and £110 million in Belfast has been welcomed with open arms by councils, and we couldn’t be more excited to begin laying the foundations of our plans and putting them into action.

Though only two of our projects have been shared in detail with the public so far, there’s certainly plenty to get excited about as proposals continue.

The first image showcasing plans for Crumlin Court House hotel

Following announcements, the public have expressed great enthusiasm for our new hotels in Ireland, including the £15 million George Best themed hotel at the Scottish Mutual Building along with the £25 million redevelopment of the historic Crumlin Road Courthouse.

It’s safe to say that we have our fair share of experience when it comes to weaving a story around a building, firstly with Liverpool’s 30 James Steet Hotel – Home of the Titanic, secondly with our Bill Shankly-themed Shankly Hotel and of course most recently, Cardiff Bay’s Exchange Hotel.

Expressing what has been learnt from building the Shankly, Lawrence Kenwright emphasised:

“One of the main attributes we learnt from the Shankly was the stories that resonate in every room. So in George Best as you can in Shankly you’ll see a story by a personal friend or an ex-footballer,”

“The idea is you’ve got to reflect the DNA of the building along with the person that’s in there so George is coming into the Scottish Mutual. It will be high-end with a bit of a racy feel. We know the designs, we know what we’re going to do, but we’re still working on it at the moment.”

As for Crumlin Road, at Signature Living we’re currently waiting on planning approval, yet ideas are well underway and we’re very keen to begin working on the site as soon as possible. Similarly to Cardiff’s Coal Exchange, we know we’ll be faced with a lot of rubble that will need removing, scaffholding that will be required to secure the walls and plenty more to do before winter arrives.

However, at Signature Living we’re never afraid of a challenge, and it’s Crumlin Road that Lawrence Kenwright is really looking forward to getting stuck in to.

Until then, Belfast locals can look forward to up to 400 full and part-time jobs across the four new hotels in Ireland, along with plenty of hands-on jobs required for construction.

So at Signature Careers, the next few years are filled with promise and fantastic opportunity. And we couldn’t be more excited to bring you along for the journey.