recruitment day

Signature Careers’ Recruitment Day for Cunard Hospitality Staff

The Cunard Building has stood proudly on Liverpool’s waterfront for 100 years as one of the iconic three graces.

Now, Signature Living has acquired the building to bring a breath of fresh air into the beautiful space.

The Cunard Building is Liverpool’s most glamorous events space and Signature Living are set to enhance and improve an already amazing location.

To help us recruit the perfect Signature stars to join the family, we hosted one of our famous recruitment days to get to know all the potential new hospitality staff that will work front of house in the bar and restaurant.

Assessment Activities

recruitment

The session proved so popular that the hopeful applicants had to be split into two sessions to accommodate for the unprecedented interest in working on the front line in the Liverpool landmark. Led by Signature Living’s recruitment officers, Michael and Rachel, the candidates were tasked with three activities throughout the two-hour sessions.

These activities are the perfect way to bring the best out of everyone and to see how they interact with a team and how they use their heads to solve common problems.

The first task saw the group split into teams for Pictionary-style charades, sculpting playdoh to illustrate Signature’s core values. There was one catch to the fun activity – no clues. While there was plenty of laughter during the game, it helped to demonstrate an important point: communication is key. It was hard to guess the sculptures (very hard in some cases!) and without communication, it was nearly impossible.

recruitment

Next was a tower-building challenge. The premise was simple: build a tower out of paper that is strong enough to hold something of substantial weight. Of course, we weren’t making things easy and for this task, the teams were only able to use one hand per person, resulting in the need for effective communication and teamwork. It was a test of patience too, a skill that is required in a fast-paced industry like hospitality.

Finally, was the ever popular Connection Web. This was an immersive team building exercise that required everyone to find something in common with someone else in the group. Once a connection was found with the first person, a ball of string was tossed to the person who had the connection. This created a physical web of similarities between the large group.

The Signature Personality

At Signature Living, we don’t do things by halves, and it’s that mindset that is encapsulated in all of our staff across all roles.

Personality is massively important and our staff are what makes us stand out in the crowd. Everyone’s bubbly personality and extra-mile attitude are what makes our guests have the time of their lives and return for more.

Our core values are cemented in building long-term relationships with our guests and diners while creating value for them. Hospitality staff are some of the key players in achieving impeccable customer satisfaction.

A Liverpool Icon

recruitment

The Cunard Building at Pier Head is a Grade II* listed building, nestled between her two equally famous sisters: The Liver Building and the Port of Liverpool Building.

The lasting impression that the stunning building leaves on all who set eyes on it is unrivalled. The interior is equally as awe-inspiring with luxurious décor and exciting plans in place to make it even better.

What could be more exciting than working in one of Liverpool’s most famous buildings?

Keep an eye on our Facebook and hospitality recruitment page for all the latest job opportunities at the beautiful Cunard Building.

 

restaurant Liverpool

Vista Bar & Restaurant: A New Style of Dining & Drinking

Signature Group is known for being one of the most innovative and exciting brands in the hospitality sector and our new deli-style restaurant, Vista, is no different.

The deli will be a part of the unique and modern Signature Works, a co-working office environment that brings businesses from all sectors together for stronger professional relationships.

In order to make the deli as successful as our top rated hotels, bars and restaurants we’ve scouted the finest calibre of staff to deliver the outstanding service that guests and visitors have come to expect from Signature Group.

Vista Bar & Restaurant enjoyed a soft opening earlier this month, inviting everyone to come and get a taste of what’s in store when the kitchen takes shape and starts dishing out tasty and irresistible food.

Unique Food for Every Taste

restaurant Liverpool

Based in the Bling Building on Hanover Street, the brand new Vista will bring together a fusion of Mediterranean food and relaxed dining to create a must visit destination in the city centre. Opening from breakfast until dinner, with a cocktail menu that will take you into the late hours.

There’s set to be a bakery on site offering freshly baked pastries for a filling and tasty breakfast that can be grabbed on the way to work. While for lunch, diners will be treated to unique, specialist food boxes that can feed two people and can be eating in or taken away.

There’s also an extensive range of cheeses that will change seasonally for a mouth watering cheese board that can be served with specially selected port or red wine.

Cocktail Choices to Surprise and Delight

In addition to what will be some of the best food in Liverpool, the bar’s immensely talented mixologists have crafted some unusual but devilishly tasty cocktails.

Try out Smokey Joe, a blend of sweet and bitter tastes with Vanilla vodka, Khalua, coffee and tobacco liqueur. Or if you’re looking for something sweeter, dive into a taste sensation with the Figgy Jam, made with real fig jam!

Trendsetting Design

As well as stunning cocktails and incredible food, Vista amazes the eyes with it’s stylish and trendy interior.

Furnished with sleek and stylish polished wood floors and exposed metalwork furniture, as well as bright neon lights with highly instagrammable phrases, it’s definitely the sort of place you want to be seen.

Signature Group are always on the lookout for talented and hard-working hospitality experts to join our rapidly expanding team, not only at Vista but across all our Liverpool venues and further afield. Check out our hospitality vacancies page to start your Signature journey. Are you mad enough to be brilliant? Take a look and you could be part of the Signature family.

Liverpool Hospitality Recruitment

Signature’s Recruitment Team Comes Together for Hospitality Recruitment Drive

Signature Group’s brand new recruitment team got together this week to host another exceptional recruitment day, this time to seek out the best hospitality stars.

Louise Riley, recruitment manager, introduced hopeful candidates to the newly formed team, Rachel Higham and Michael McGurk and together they led a packed out room through a series of challenges and tasks.

Hospitality and great customer service are at the heart of everything we do at Signature. We pride ourselves on putting our visitors above everything else and consider ourselves to be a customer service company before being a hospitality company.

It’s for this reason that our front of house and customer facing roles are filled by only the best and the most outstanding people. From the people who greet hotel guests to the people who serve diners, each and every hospitality staff member has the Signature DNA ingrained in them and they’re proud to wear that DNA on their sleeve.

An Exciting Day of Tasks and Challenges

This week’s assessment centre recruitment day was our busiest one to date, with applicants from all walks of life and all across Merseyside hoping to fill the positions at our new culinary venture.

Joining the new recruitment team were Carpathia’s (30 James Street’s amazing rooftop dining experience) restaurant manager and bar manager, Tom Barrie and Stephen Pickup. Carpathia Champagne Bar & Restaurant is renowned for its impeccable service and dedicated staff, so it made sense that the driving force behind the hospitality beacon would help on the day.

The day began with a series of ice-breakers to help everyone get comfortable and introduce themselves to the group, including letting everyone know what they wanted to be when they grew up. There were some interesting answers, namely someone aspiring to be a monkey and someone pursuing a career as Disney princess.

A firm favourite at the assessment centre is the creation of mood boards by the potential recruits, helping them to explore what they think represents Signature Group. It’s a great way to discover how much the applicants know about the company and whether they are suitable to blend in with the Signature DNA.

Making quick decisions and thinking on your feet is a key part of a hospitality role. In all our dining establishments, there’s a quick-paced atmosphere that keeps you on your toes and deciding the best course of action is a necessity. The lifeboat task is designed to test out these skills by proposing a list of people and asking candidates to choose a small number to save on the last lifeboat leaving a sinking ship.

The most exciting addition to the recruitment day was the connection web. This was an immersive team building exercise that required everyone to find something in common with someone else in the group. Once a connection was found with the first person, a ball of string was tossed to the person who had the connection. This created a physical web of similarities between the large group. When recruitment officer Michael tossed a ball into the web, it fell through to the floor, signifying that while the group were getting to know each other and finding similarities, more needed to be discovered.

Hospitality Key Skills

Liverpool Hospitality recruitment

Signature Group is proud of its reputation of delivering high-standard customer care to everyone who visits our venues. Hospitality is the key to building a relationship with customers and ensuring that they leave us with a smile on their face and a brilliant memory of their time with us.

To be a hospitality superstar, you’ll need to embody Signature’s dedication to our guests and visitors. With a willingness to learn and great communication skills, as well as being a good team worker with a knack for keeping up the pace in a busy and thriving environment.

Don’t worry if you want to join the Signature family and missed out on the latest recruitment day, go to our hospitality careers page and take a look at what’s on offer at our latest dining adventure. If you think you’re mad enough to be brilliant apply today to be the next hospitality superstar.

Pride Power List 2017

Signature Founders Lawrence and Katie Kenwright Honoured in Pride Power List

Signature Group is proud to call ourselves an ally for the LGBT+ community, we pride ourselves on our diversity and inclusive atmosphere. Lawrence and Katie Kenwright are the driving force behind this welcoming workplace and this week they’ve been honoured with a place on the Guardian’s 2017 Pride Power List as an Ally.

Pride Power List 2017

The Guardian’s Pride Power List serves to celebrate those that are champions of the community and the entire list is nominated by members of the LGBT+ public. The Allies List recognises those that are outspoken in their support and can be powerful catalysts of change. In Lawrence and Katie’s case, their advocacy within the workplace has earned them a place on the revered list.

Lawrence Kenwright and Katie Kenwright Pride Power List

Katie Kenwright said: “Lawrence and I are proud to be honoured in the 2017 Pride Power list as straight allies. We are proud that some of our most senior members of staff are part of the LGBT community and embrace the variety of individuals and characters that are part of the Signature Living workforce.

“We believe in tolerance and acceptance at Signature Living.”

The honour comes during Pride Month, as June saw the Stonewall riots in 1969, many Pride events are held this month to recognise the value and impact of LGBT+ people. Liverpool Pride will be hosted on the last weekend of the month and Signature Group is proud to not only be a sponsor of the two-day event but also to have kicked off the festivities at The Shankly Hotel.

Sponsors of the LGBT+ Community

It’s not the first time Lawrence and Katie Kenwright have actively supported the community, in 2016 and 2017 Signature Group was pleased to support the British LGBT Awards.

Out News Global, an international LGBT+ news source, also recognised Signature’s Arthouse Hotel for its camp and quirky musical themed rooms. The movie-themed hotel offers guests an exciting night with suites that emulate Dr Frank-N-Furter’s sultry vibe or Judy Garland’s innocence in The Wizard of Oz.

The founders of Signature Group join LGBT+ icons Sir Ian McKellen, Stephen Fry, Clare Balding and Tom Daley on the Power List, as well as straight allies Owen Jones and John Bishop.

Read the full list to find out who else made the 2017 Pride Power List.

Equal Opportunity Employer

Signature Group is proud to be an equal opportunity employer and our diversity is part of what makes the business such an exciting and forward-thinking workplace.

We’re always on the lookout for talented and exciting new people to join our teams and welcome applicants from all walks of life. Why not take a look at our Head Office opportunities or keep an eye on our positions in construction. As a constantly growing and expanding company, we’re looking to hire the best staff to help us continue the high standard of service that the Signature Group has come to be known for.

Signature Careers recruitment day

The Most Exciting Jobs You Can Apply for Right Now at Signature Living

As a constantly growing and thriving business, Signature Group is always on the lookout for talented and hardworking staff to join the team.

Whether we’re searching for the next housekeeping hero or a super sales representative, there is always something on offer for someone who is wanting to work for one of the best names in Liverpool hospitality.

Across all of our hotels, apartments and restaurants you can expect a fast-paced, highly rewarding and enjoyable atmosphere.

There are lots of opportunities on offer for someone to join our ever growing team. Here’s a look at some of the most exciting positions that are up for grabs right now.

Bar Manager, Garden of Eden

recruitment Liverpool

The Garden of Eden is the rooftop venue at the Shankly Hotel in Liverpool. It offers unparalleled views across Liverpool and is a beautiful setting for any event. We’re looking for a Bar Manager to handle all of Eden’s quirks while still demonstrating a natural flair for leadership.

You’ll need managerial experience to oversee employees and motivate, inspire and coach a hard working team,  as well as being responsible for bar service standards and cleanliness at the thriving venue.

It’s a challenging role with great rewards, putting the Shankly values into the action and making sure our guests are the prime focus at every event. Sound like the job for you? Find out more about becoming the Bar Manager at Eden.

Venue General Manager

Signature Group is expanding into one of the most iconic venues in Liverpool and we’re now looking for someone to take the reins and be responsible for the day to day running of the venue.

As General Manager, you’ll be tasked with providing leadership, planning and excellent service across all departments. You’ll also be working to ensure that the Signature Group standard is implemented and adhered to in one of our most exciting ventures.

We need a hands-on and enthusiastic candidate to take on the mammoth but rewarding role. If you think you’ve got what it takes, read the full job description and apply today.

Front of House Staff, Deli Restaurant

recruitment Liverpool

We’re not just the best hotel and serviced apartments provider in Liverpool, our restaurants and bars are world class and offer diners and drinkers the highest level of service and product.

To add to our growing repertoire of dining, Signature Group is opening a brand new deli style restaurant in the heart of the city centre. We’re looking for the perfect team for all roles, but front of house is an integral part of any dining experience.

If you’re willing to learn and have a flair for excellent customer service, join our waiting on team and begin a worthwhile career in the catering industry. You’ll be ensuring high service standards and making sure our diners leave with a smile on their face.

Perhaps you’re a dab hand at cocktail making, in which case, apply today to join the bar staff at the deli restaurant. You’ll be delivering the same standard of service as the waiting on staff while helping them to craft their perfect drink.

Breakfast Supervisor, Arthouse Hotel

recruitment Liverpool

The quirky and unusual setting of the Arthouse Hotel is the perfect place of work if you bring the fun into the office. The movie themed hotel is the most exciting of all the Signature Group hotels and offers a cool and unique stay for all our guests.

We’re now looking for an experienced Breakfast Supervisor to lead a talented team to stardom. You’ll need to be positive, friendly and outgoing to fit in with the eccentric team at Arthouse Hotel, and previous experience in the field is a massive plus.

Arthouse Hotel is a great opportunity to really spread your hospitality wings and be involved in one of the most exciting hotels in Liverpool.

Spa Manager, Morgan’s Spa

recruitment Liverpool

In the depth of 30 James Street – Home of The Titanic, there lies a hidden blissful haven where guests and visitors can receive premier spa treatments for ultimate relaxation.

Morgan’s Spa offers a range of treatments, from facials to massages to body wraps and we need a Spa Manager to join our lovely and dynamic team. The role is a hands on position and requires you to go the extra miles every hour of every day to not only meet guest expectations but surpass them.

Spa management experience is a plus and if you’ve driven a team to meet targets and are trained with Elemis products, you could be exactly what we’re looking for!

To find out more about the roles and what we’re looking for, read all about the positions available here.

Signature Group has been placed on the Workplace Wellbeing Charter for their dedication to employee investment and welfare. With ongoing training and a dedicated support network joining the Signature family is a great opportunity to start a career in a company that places great value on the people who keep the wheels moving in an exciting and flourishing business.

Keep an eye on our Facebook for more great roles or why not upload your CV to be the first to know about more exciting new roles.

Signature Group Searches for Contractor Workforce in Belfast

Signature Group’s growth and investment in Northern Ireland’s capital city of Belfast is reaching a milestone this month as the search begins for building contractors.

The expansion to Belfast was a natural move after the unprecedented success of Signature Group in Liverpool and the recent conversion of The Exchange Hotel, Cardiff. With Crumlin Road Courthouse and The Scottish Mutual Building already in development, and several other landmark buildings in discussion, Signature’s dedication to Northern Ireland is being firmly cemented.

As buildings that have suffered from neglect and are currently in a state of disrepair, major work and renovations are needed to bring them up to the standard that Signature Group is known for. To help us with the task, we’re searching for building contractors to assist in transforming these buildings back to their former glory.

Meet Signature Living

Signature Group is committed to working with local people to sensitively and sympathetically restore these iconic buildings, as well as the future developments which are to be announced soon. Effectively executing this renovation requires contractors from across the building sector, including electrical and plumbing contractors, kitchen and bathroom suppliers, construction workers, specialist hotel technology providers and fit-out companies.

To introduce potential contractors to Signature Group, who we are as a company and similar projects, we’re hosting a unique, informal meet and greet at Belfast City Hall. The event is taking place on Thursday 29th June between 2 pm and 5 pm and local contractors are invited to come along and share their portfolios and experience.

signature Group building contractors

Lawrence Kenwright, founder and chairman of Signature Group, has always had an interest in the historical city. He has been keen to leave the Signature mark on Belfast for some time and believes the people and workforce of the city are a big part of what makes it so amazing.

He said: “One of the greatest draws to Northern Ireland for me was the outstanding calibre of its workforce and talent across so many industries.

“I firmly believe that Signature Living can benefit from the best of local talent in developing up to five new hotels here and am committed to working with local construction industry contractors and suppliers wherever possible.”

The Future of Signature Belfast

The purchase of Crumlin Road Courthouse was confirmed in March of this year. Despite extensive damage in the 20 years since its closure, the courthouse has a bright future for the first time in a long time. Signature Group is committed to investing £25 million to ensure the Grade B+ listed building gets the attention it deserves to become the benchmark for the hotel industry in Belfast.

The Scottish Mutual Building, located on Donegall Square South and Bedford Street, is the latest confirmed purchase and has been announced as the site for the much-anticipated George Best themed hotel. Basing the transformation on the highly popular Shankly Hotel in Liverpool, the hotel will be a fitting tribute to the Northern Irish legend.

Signature Group Scottish Mutual Building

Both sites, and the sites to be confirmed, will feature Signature Group’s trademark luxury décor and high-quality furnishings and fittings.

Sympathetic Restorations

Signature Group has a talent for taking iconic and historically significant buildings and returning them to their former glory. With the unparalleled success of 30 James Street, the former headquarters of the White Star Line Shipping Company and the home of the Titanic, and The Exchange Hotel (formerly Cardiff Coal Exchange), we know a thing or two about maintaining listed buildings’ DNA and intertwining history and modernity.

Both 30 James Street and The Exchange Hotel were desperately damaged before Signature Group took them on board. They’re now the most luxurious and beautiful buildings in their respective cities and guests have marvelled at their magnificent transformations.

If you’re a contractor looking to get involved in Belfast’s most exciting new hotel developments, come along to the Meet Signature Living event on Thursday 29th June to find out more about the exciting plans and how you can get involved.

All attendees are required to register their interest by midday on Monday 26th June, email info@lanyoncommunications.com or call 028 9018 3242 to be a part of Belfast’s next big thing.

Signature Group Hosts Recruitment Day to Find the Next Stars of The Garden of Eden

Signature Careers has continued to revolutionise the recruitment process with another fun filled and unique assessment day. This time, the search was on for outstanding catering and banqueting staff for the beautiful and ever popular Garden of Eden venue, situated on the rooftop of The Shankly Hotel.

Signature Living is dedicated to finding the best staff for all our iconic business ventures. We know that it is our employees who make Signature Group the benchmark for the hospitality sector and we’re extremely proud of the high quality of staff that choose to join the Signature family.

Having revolutionised the accommodation and hospitality market, we’re now paving the way for a better process to find the employees that can help us deliver the amazing service we’re known for.

Our assessment days help us to see past a one-page CV and a pressure-filled interview to get the very best out of the hopeful applicants.

The Assessment Day

Louise Riley, Recruitment Manager for Signature Group, organised and orchestrated the day, leading the potential recruits through a series of tasks to demonstrate their suitability for life as a representative of the sought-after venue.

Signature Careers recruitment day

Louise was joined by C&B manager Lucy Woodford, Bar Manager Adam Taylor and Eden Supervisor Michelle Hopper to help find the future Signature Stars. The first task saw the candidates create mood boards that they think represented Signature Group, and the team at Table One stole the show with their observations on the importance of food and beverages at Eden. Our iconic and amazing Afternoon Teas are a stand-out fixture at all our developments and the importance of these was demonstrated incredibly well by Table One.

Signature Careers recruitment day

The next part of the lively session was an interactive questionnaire. Each hopeful was given a task to identify key members of Eden’s, and The Shankly Hotel’s, team and find one interesting, unusual or unknown fact about that person.

The hotel’s General Manager was the first piece of the puzzle, and the applicants were delighted to discover Duncan Stewart has a penchant for dressing as The Rocky Horror Picture Show’s Frank-N-Furter. Wedding Co-ordinator Ciara Martin was harder to crack and only one team managed to find out she has a love for playing the drums.

A Venue to be Proud of

The Garden of Eden is the ultimate rooftop venue for events, boasting unrestricted views across the city of Liverpool with a stunning and elegant backdrop to weddings, conferences, parties, showers and Afternoon Teas.

With a 360-degree glass exterior, a rooftop garden that has to be seen to be believed and plans in place for a 100ft outdoor slide, Eden is the perfect place for a magical and truly unforgettable time.

For a venue as magnificent as Eden, Signature Group needs the highest calibre of staff to ensure our guests receive only the best service and care throughout their journey with us. From making sure drinks never go unfilled, plates never go empty and requests are fulfilled to helping deliver a truly unforgettable experience, our C&B staff are the pinnacle of excellent service.

Signature Group

Since our conception in 2008, Signature Group has gone from strength to strength and is now one of the most successful developers and hospitality businesses in the country. Throughout our journey, our core values of creating real value for our guests and building long-term relationships have not changed, helping us to fuel our vision and bringing together the very best teams to do so.

In Liverpool alone, we employ more than 400 people across a range of roles to give our visitors and guests the best experience possible.

Investing in our Employees

Our employees are a big part of what makes all our developments must-visit destinations, that’s why we believe in a solid employee investment plan, from ongoing training to an unrivalled support network, talent maps to internal role advertisement. There’s even the opportunity to earn specialised NVQs.

We also have ongoing apprenticeships across a range of roles, helping to prepare Liverpool’s bright young minds for a world of work in the hospitality and leisure sectors.

We also reward a generous 20% discount across our amazing developments, our landmark accommodation, bars, restaurants and spas are all must-visit places in Liverpool that give our employees a product to be proud of.

Signature Careers recruitment day

If you think you’re mad enough to be brilliant, our rapid growth and continuing success mean we’re always on the lookout for talented and ambitious workers to join our family. With new ventures being developed across the country, including in Belfast, Preston and The Exchange Hotel in Cardiff, keep an eye on our Facebook page for the next assessment day near you.

To find out more about careers at Signature Living and to apply for jobs at any of our locations, visit our careers site signaturecareers.co.uk. Our family is growing and we’d love to have you join us!