How to Write a Winning Hospitality CV

If you’re in search of advice for how to write a hospitality CV, Signature Careers has got you covered.

In fact, we may even have your next job awaiting with our range of dynamic hospitality jobs in Liverpool.

But first things first, applying for a new role can be daunting. So, if you’re looking to expand your horizons, look no further than our guide to crafting a winning CV.

“The customer is always right” coined Harry Gordon Selfridge. And while the catchy phrase was popularised throughout the early 1990s, customer service is just as vital today.

That being said, fantastic customer service and hospitality skills can be tough to showcase through the written word.

But worry not! follow our steps on how to write a hospitality CV and you’ll be well on your way to success…

Showcase your experience

If you can’t mention those weeks of work experience on your CV, then when can you?

Make the most of your experience and don’t be afraid to showcase it. That voluntary work you did might not be directly related, but there’s usually a way to make it count.

Make a list of what you learnt during each experience, whether it was a full-time job or casual experience.

Did you learn organisational skills? Maybe it helped shape you into the punctual, reliable person you are today. If, so don’t forget to shout about it!

Hone in on key skills

So, you’ve talked about your skills overall. Now it’s time to hone in on the key skills you’ll need for getting that job.

For hospitality, you’ll want to focus on your ability to connect with customers, but simply saying you’re great at customer service isn’t really enough.

Be specific about your interpersonal skills, from listening and persuading customers and to forming friendly connections. These are the hospitality skills that will take you to the next level.

You may also want to think of a time that you’ve dazzled a group of people with strong leadership or talk about your sound knowledge of hygiene and safety.

If you’re a fast learner and can take feedback on board, those are a bonus too.

Show your enthusiasm

Enthusiasm will set you apart from the rest of the candidates, so it’s important to prove that you care.

Take some time to research the company. What are their core values? How do you align with their values?

Explain why you’d be the perfect fit for the team and why you’ve chosen this company over the seas of others. After all, who doesn’t love a good compliment?

Learn as much as you can about their history and successes over the years. This is also great practise for your interview, which could be just around the corner!

What makes you different?

Recruiters or managers are likely to look through a multitude of hospitality applications, so it’s important that your CV makes its mark on their memory.

How would your friends best describe your qualities? Decide what makes you unique and embrace it. The reader will be looking to get a feel for your personality.

Talk a little about what makes you the wonderful person you are. What are your hobbies? What are you interested in?

If you’re sociable and motivated, these qualities go hand-in-hand with hospitality, so it’s well worth giving them a mention.

Presentation is everything

Presentation is everything when it comes to writing a hospitality CV. If your font size is always changing and the layout is a strain on the eyes, it’s unlikely that you’ll get too far!

Set aside some time to take a look at your layout and place yourself in the shoes of the person reading it. How would you want to see a CV structured if you were recruiting? What would you prioritise?

Our advice is to start with your personal contact details and work your way down the page from there. Begin with a personal summary and then move on to listing academic qualifications, career/voluntary experience and a section to state if you have references available.

You can also find plenty of CV layout inspiration online for a better understanding of what recruiters look for. Recruitment websites including reed.com provide downloadable templates to get going.

So, we hope you enjoyed our advice on how to write a hospitality CV. We suspect you’ll be showcasing your skills and charming customers in no time! 

Don’t miss out on our Featured Jobs section of Signature Careers, where you’ll discover the latest exciting hospitality jobs in Liverpool across Signature Living venues. 

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