Assistant Restaurant Manager – The Dixie Dean

Apprenticeship

Signature Livings Assistant Restaurant Managers maintain the reputation and ethos of our unique venues as well as keeping a firm grasp on profitability and a creative flare


 

 

Bill Shankly and Dixie Dean left behind a lasting legacy in Liverpool. The friendly rivalry between Liverpool and Everton always come’s down to the age-old question “are you a red or a blue?”

It is this infectious, competitive spirit that brings Liverpool fans together. By bringing together The Shankly Hotel and The Dixie Dean Hotel, it ignites a unique football culture and community, Introducing football fans to Europe’s first ever football quarter.

 

 

Assistant Restaurant Manager 
Responsibilities 

Signature Livings Assistant Restaurant Managers maintain the reputation and ethos of our unique venues as well as keeping a firm grasp on profitability and a creative flare. They must coordinate a variety of activities, and are responsible for the business performance, quality standards and health and safety of the restaurant. Their key aims are to combine strategic planning and day-to-day activities and make the overall guest experience one to never forget. 

 

THE JOB ROLE CONSISTS OF  

  • Oversea the dining area, supervises food and beverage service staff in accordance with operating policies that he or she may help establish assisting the manager where possible  
  • Creates a positive team atmosphere among Team Members 
  • Maintains records of staff periodic manner and operating costs 
  • Provides feedback and coaching to the Team regularly 
  • Understands building capability through Cross training  
  • Sets high standards for appropriate team behaviour on shift 
  • Works with food and beverage staff to ensure proper food presentation and proper food-handling procedure 
  • Handle guest complaints in restaurants 
  • schedules periodic food and beverage service staff meetings to ensure correct interpretation of policies and obtain feedback from staff members 
  • Maintain budget and employee records, prepare payroll, and pay bills, or monitor bookkeeping records 
  • Arrange for maintenance and repair of equipment and other services 
  • Ensures new products are executed properly following roll-out 
  • Is capable of handling irate customers with a friendly/calm attitude 
  • Ensures product quality and great service 
  • Shows enthusiasm about guest within the restaurant 
  • Familiar with social media platforms, TripAdvisor, Facebook, Instagram  
  • Shifts priorities and goals as work demands change 
  • Priorities tasks effectively to ensure most important tasks are completed on time 
  • Delegates and follows-up effectively 
  • Seeks, listens and responds to Guest feedback 

 

THE IDEAL CANDIDATE WILL HAVE  

  • Strong communication and interpersonal skills  
  • The ability to think on your feet and take initiative  
  • Tact and diplomacy  
  • Teamworking skills  
  • The ability to lead and motivate staff  
  • Administrative ability and IT literacy  
  • Numeracy and financial skills to manage a budget  
  • An appreciation of customer expectations and commercial demands  
  • Stamina and the ability to work under pressure  
  • A well-organised approach to work  
  • Flexibility and the ability to solve problems in a pressurised environment  
  • Customer-facing experience  
  • Experience in improving service delivery  
  • Drive and determination to improve standards and profitability.  

 

DESIRABLE BUT NOT ESSENTIAL SKILLS INCLUDE   

  • Hospitality management background  
  • Hotel and catering management background 

Apply for this position

  • Accepted file types: docx, pdf.
  • Accepted file types: docx, pdf.