Waiting on Team Members – 30 James Street
The fastest growing, most exciting company in Liverpool is in search of new talent. If you’re hard working, ambitious and full of Signature spirit, Signature Careers would love to hear from you.
Signature Living is the company behind Liverpool’s award-winning 30 James Street Hotel – Home of the Titanic. A Grade II* listed venue in the heart of the city, this spectacular building boasts a rich maritime history.
Only moments from Liverpool’s world-famous waterfront, you’d be working in a first-class location, surrounded by famous landmarks, the bustling business district and leading bars and restaurants.
So, if you’d like to jump on board with the James Street team, get in touch! We promise you’ll enjoy the journey.
The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you can perform well in fast-paced environments, we’d like to meet you.
Greet and escort customers to their tables
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
Prepare tables by setting up linens, silverware and glasses
Inform customers about the day’s specials
Offer menu recommendations upon request
Up-sell additional products when appropriate
Take accurate food and drinks orders, order slips or by memorization
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
Communicate order details to the Kitchen Staff
Serve food and drink orders
Check dishes and kitchenware for cleanliness and presentation and report any problems
Arrange table settings and maintain a tidy dining area
Deliver checks and collect bill payments
Carry dirty plates, glasses and silverware to kitchen for cleaning
Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
Follow all relevant health department regulations
Provide excellent customer service to guests
Proven work experience as a Waiter or Waitress
Hands-on experience with cash register and ordering information system
Basic math skills
Attentiveness and patience for customers
Excellent presentation skills
Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
Active listening and effective communication skills
Flexibility to work in shifts